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Small and Medium Businesses

IT Services for All Small and Medium Buisinesses

KCM Technology has been providing managed IT services to small and medium sized businesses since 2003. Our approach to targeting businesses on the smaller scale is to empower us to develop personalized relations with each and every client. This strategy has proven great success throughout our years in business.

At KCM we approach every business with a high quality of standards which include regular scheduled visits and on demand IT support and help desk. Each and everyone of our technicians and engineers will be become familiar with your network.

One of the most important considerations when looking for IT services is identifying your goals as a business, and problems that it currently faces. Upon our first initial site discovery, we will ask important questions about you and your business pertaining to goals such as current knowlege of your technology, your security needs, and growth goals. We believe that the first priority is to establish a solid infrastructure in the IT security with firewalls, backup retention policies, and recovery plans with redundancies. Once this is established, we can then begin to build on that backbone, and custom configure all of the nuances of your network.

If your business is interested in our managed IT services and would like to have us perform a FREE network discovery, reach out to us today!

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Why Outsource Your Business's IT Services

Outsourcing your IT services is proven to save your business time and money by providing a continuous service to all of your technology needs. A typical in house IT technicians can cost a business up to $80,000 annually in salary. This is nominal compared to what KCM has to offer your business, at a fraction of that cost in recurring monthly fees. We have the resources to provide your business with multiple technicians and engineers to keep your network in tip top shape.

Here is an outline of just some of the services we offer in our Monthly Services packages:

  • Managed IT Services: Remote and on-demand management and assistance with devices on your network

  • IT Project Management: Implementing new technology, or upgrading systems with a strategically planned out project

  • Backup and Disaster Recovery: With use of Veeam Backup and Replication, we create nightly replication and backup jobs of your servers

  • Endpoint Protection: Use of antivirus software to avoid malware on endpoints

  • Business Email + Email Filtering: Use of a business email such as Microsoft 365 or Microsoft Exchange server. Additionally, we configure a third party email filtering system to bock spam and potential viruses or ransomware attacks

  • 24/7 Monitoring and Alerting: KCM will install a node to network devices which monitors all system function to alert us of any issues.

  • Windows Updates/3rd Party Patching: With our RMM system, we are able to configure autonomous policies to run windows updates, and third party patching on a schedule.

  • Network Documentation: We will put together documentation that illustrates the inner-workings of your network, and documents the structure of all of its linkages

Additional Services we offer:

  • Remote Access: If remote work is prominent in your network, we can configure and allow remote access to computers in the office for users at home or offsite

  • Cloud Backups: We have partnered with a cloud vendor who hosts offsite backup repositories for our clients who wish to have redundant offsite backups

  • Website Design + Hosting: We offer web design as a separate project and to host the site, keeping it up to date and optimizing SEO

It is important to outline the overall reliability of your network, which we take pride in providing all of our clients with a network with security that you can rely on. We utilize a mixture of hardware and software components such as endpoint protection, and email filtering to protect against cyber attacks and ransomware. Your valuable data is the most important thing, which we also create data replication strategies with redundant infrastructure for any sort of disaster recovery situations.

Reach Out for a Consultation Today

No matter the size of your business, KCM will optimize our services to fit our clients requirements. We would love to provide your business with a Free network discovery, to show you what we have to offer.


If you are interested in learning more, please reach out to us at the link below!

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